Terms & Conditions

Terms & Conditions

If you are interested in the NFCQ Qualification please contact us.

Purpose of this statement

This statement tells you how NFCQ will collect and process your personal data when you access this website.

The NFCQ is committed to protecting and respecting personal data and being transparent about how and why it collects and uses data. To learn more about how we manage your data please go to: https://nfcq.co.uk/privacy-cookie-policy/

All licences are subject to 1 year unless otherwise stated.

Licenced material will be withdrawn unless the user purchases a subsequent licence.

Any unused Licences within a bulk purchase will automatically become void and not be carried over.

All licenses can be issued to sub-accounts only once, if the sub-account has not started the course then the licence may be issued to a new sub-account.  Any licence issued to a sub-account and the sub-account access to the course material will result in the licence being used and not allowed to be re-issued to another sub-account. Any violation of this rule the client will be invoiced for the re-issued licence at the full licence price. If the client fails to pay within the time indicated on the invoice then all licences will be revoked without refund.

Licences may also be removed and any certificates issued under the licence will be void and certificate numbers will be blocked. 

Licences do not cover the cost of the NFCQ Groups or the NFCQ Coordinators course. These are separately licenced.

NFCQ Groups are normally provided by the licence purchaser, in the case of an individual purchaser then the Group reflective work or Group meetings will not form part of the course.

It is the Group coordinator’s responsibility to ensure the information required for the iTOL accreditation is passed on to [email protected] promptly. Individuals who have purchased the course must submit their certificate number to [email protected] for the iTOL accreditation.

If you require any assistance please contact our [email protected] for further information.

© Copyright NFCQ Ltd 2024. All rights reserved.

These materials are protected by copyright laws set out under the UK Statutory Guidance Copyright Act – The principal legislation on copyright can be found in the Copyright, Designs and Patents Act 1988.

The unauthorised utilisation, dissemination, duplication or replication of these resources, whether in totality or partially, in any manner or mode, electronically, mechanically or any other method, is strictly prohibited.

Such activities are stringently prohibited without the prior written permission of NFCQ Ltd.

The entire data and material encompassed in this course and guide are dispensed on an “as is” premise, and as a foster carer, you bear the sole responsibility and risk in utilising such data and material. NFCQ bears no responsibility for any technical or editorial mistakes or oversights embedded within this course or its accompanying handbook or third-party links.

Moreover, NFCQ will not be held liable for any damages, whether direct, punitive, incidental, or consequential, that may occur as a result of your utilisation of this course.

Notice: Except where otherwise stated, the copyright of all material resides with The NFCQ. No material may be altered to any degree and no one is permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, any content of the NFCQ website without NFCQ’s prior written consent.

By applying for the NFCQ course, you consent to the NFCQ processing personal or sensitive data relating to you, in accordance with the NFCQ registration or registration by the NFCQ course provider.

As with most other web servers, when you access these web pages certain information you provide will automatically be recorded by the Fosterwiki. This will include your IP address, browser type, and information relating to the page you last visited. This information is needed to estimate how much usage of the server is made by different categories of users and in the event of a breach of security may be used to aid detection.Your data is only used to administer your enquiry or application for membership and your data will be passed on to the appropriate department for this purpose, after this time our system will automatically hard delete your stored information within six months that you have submitted via our website.If you wish to contact us before the six months automated deletion, please contact at [email protected] to request a deletion of your data that’s currently held on our website at (https://nfcq.co.uk).

Where you are required under this website to provide personal data this data will be used for the following purposes:

Maintaining up-to-date lists of current students – all information is for reference and internal marketing purposes and is not shared with third parties except the NFQC-nominated course provider.

Maintaining up-to-date lists of current students for marketing emails – all information is for reference and internal marketing purposes and is not shared with third parties.

Maintaining up-to-date lists of current news – all information is for reference and internal marketing purposes and is not shared with third parties.

Maintaining up-to-date lists of current applications for students on the website and holding information on student qualifications – all information is for reference and may be used as documentary evidence to substantiate the details given on the application form.

Marketing and keeping students and licence holders up-to-date with the latest NFCQ offers and courses as well as third-party information/updates to standards and regulations.

Any marketing emails/informational emails will be sent from a third-party platform such as MailChimp and the user will have the right to unsubscribe from emails via the unsubscribe link at the bottom of the email or by contacting us at [email protected]  

The search engine on our website is designed to be as powerful and easy to use as the popular search engine google. The search is made possible by a piece of hardware (a search ‘appliance’) supplied by google that is plugged into our server and continuously indexes the content on our site. All search requests are handled by the appliance and the information is not passed on to any third party, including google.

If credit card details are requested as part of a transaction between you and NFCQ, these details will be encrypted and handled by a secure web server using SSL technology. 

Banner ads on the NFCQ website may be advertising third-party services and you may be directed to servers belonging to the third party. Users are encouraged to review the privacy statement of each linked site before sharing personal information. Inclusion of the other sites by links does not imply any endorsement of the material or information on the other sites.

We recognise that many people are concerned about the privacy and protection of information as it is transmitted over the Internet. You should keep in mind that the possibility exists for unauthorised individuals to intercept any e-mail message you send over the Internet. In some cases, information can be encrypted (scrambled or encoded) to make it very difficult to read if it is intercepted during communication.

Certain technology and practices allow websites to provide an increased level of security for your personal information when appropriate. We are not responsible for the privacy of e-mail messages except those stored in our system.

We use the following practices on our website to enhance the level of security for communication and the transmission of personal information:

We have taken reasonable steps to ensure the integrity and confidentiality of personally identifiable information that you may provide.

We use e-mail forms to allow our customers to ask questions about our services. The possibility exists that unauthorised individuals may intercept email messages.

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site.

If you post or send offensive, inappropriate or objectionable content anywhere on or to *.NFCQ.co.uk, then the NFCQ may use your personal information to stop such behaviour. Where the NFCQ reasonably believes that you are or may be in breach of any of the laws of England or Wales (e.g. because content you have posted may be defamatory), the NFCQ may use your personal information to inform relevant third parties such as your employer, school e-mail/Internet provider or law enforcement agencies about the content and your behaviour.


Every effort has been made to ensure that the information contained on our website is correct at the time of publication and when information becomes incorrect is amended within a reasonable period. The NFCQ makes no representation of the information contained in the documents and related graphics published on this site. All such documents and related graphics are provided “as is,” without guarantee or warranty of any kind and all implied guarantees or warranties are excluded to the maximum extent permitted by applicable UK law. You must check any information on the site before taking any decisions based on that information.

To the maximum extent permitted by applicable UK law, the NFCQ shall not be liable, in any event, for any claims for damages or any other remedy in whatever jurisdiction whatsoever, whether in an action in contract, tort (including negligence and strict liability) or any other theory of liability, whether in law or equity including, without limitation, claims for damages or any other remedy in whatever jurisdiction arising out of or in connection with the use or performance of software, third-party services, advertisements, documents or other information available from this server or the documents or pages that reside upon it.

The NFCQ will use reasonable endeavours to deliver information and other services in accordance with the descriptions provided. The NFCQ, however, reserves the right to make variations to the information and services, contents, fees, entry requirements and methods of delivery, to discontinue or merge or combine courses, and to make variations to regulations, both before and after a members registration, if such action is reasonably considered necessary by the NFCQ. Should industrial action or other circumstances beyond the control of the NFCQ occur, and this interferes with the NFCQ’s ability to deliver services in accordance with the descriptions provided, the NFCQ will use all reasonable endeavours to minimise disruption as far as it is practical to do so.

To top